One Year and Life-Long Technical Support
Engineers Available to Service Overseas
Beverage industry, food, condiment, cosmetic and other industries
PESTO is a manufacturer of design,produce,sale and service for liquid filling machines,bottle capping machine,labeling machine,boxing machine and other packaging machines.With rich industry experience,we offer the most economic cost and best solution for our customers.No matter viscous or non-viscous liquid,PESTO will offer the most suitable solution.
As a packaging machine supplier,PESTO produces complete filling equipment in kinds of industries:
-Water and beverage
-Food and sauce
-Oil products(edible oil, mustard oil, cooking oil, lubricant oil, motor oil, engine oil ect.)
-Personal care(shapoo, lotion, cream ect.)
-Cosmetic and beauty(lipstick, lipbalm, mascara, compact powder ect.)
-Household products(bleach, detergent, hand sanitizer ect.)
-Agriculture products -Paints,stains and sealants
Q: How can I be sure to get assurance after payment?
A: In China, there is anti-money laundry policy, for which the government strictly manages every payment from abroad. The payment you made will firstly go to their managing account,and only when we submit bill of loading to them, payment will be released to us; the payment will be returned to you or pended by State Administration of Foreign Exchange,SAFE. if we are not able to make shipment and submit bill of lading within lead time.
Q: How can I be sure the machine will absolutely work for my product?
A: We will test run the machine once the building completes for 10 minutes, with your sample product ( when sample product is a must) and send you test run video to prove the machine works well and stable, for your product, before balance payment and shipment.
Q: Will you send technical staff to help me with installation and operation training?
A: The machine will be packed with little disassembly in one plywood crate, so they will be plug and use type, no need special installation. We will also send you complete installation and operating tutorial videos before shipment.Remote assistance by video call or meeting is available as well. In rare cases, we can send technical staff if desperately needed, but engineer salary and flight ticket, visa application, travelling, board and lodging shall be at buyer's account.
Q: How many years warranty and how do I do the machine repairing & maintenance?
A: One-year warranty from the date of shipment, during which if any parts fault, we will courier to your replacing parts with replacing instructions, all at our cost. The replacing is simple and easy to be completed by anybody. The machines are maintenance free types, some daily lubrication will prolong the service life though.
Q: When can i expect my email or questions to be replied?
A: Our working time is 9:00am--18:00pm Monday--Saturday, any email shall be replied within 24 hours normally. For an enquiry, the most recommended way of contact is by email, by sending your final product&photos to our email,due to our possible time difference.